Customer Service

In today’s rapidly changing business environment, supply chain planning is more important than ever. Companies that can effectively plan their supply chain operations are better able to meet customer demand, minimize risk, and maximize efficiency. However, supply chain planning is a complex process that involves multiple stakeholders, systems, and processes. In this blog, we will […]

I think we can all agree, COVID has made us scrutinise our Supply Chain systems ability to be able to respond quickly to changes impacting the supply chain. What we don’t see is basic logic applied, and the creation of a new generation of acronyms (e.g. JIC – Just in Case). The issue is lead […]

Introduction: Inventory management is a critical aspect of running any business, and the restaurant industry is no exception. Surprisingly, it is the top restaurateurs who have mastered the art of inventory management, putting them ahead of their competitors. Their ability to minimize waste and maximize profits is a key factor in their success. In this […]

Introduction: In today’s fast-paced business environment, measuring and evaluating performance is crucial for organizations to thrive. Business scorecards and dashboards provide valuable insights through various metrics and key performance indicators (KPIs). However, one significant obstacle often encountered is the lack of understanding and effective communication of these metrics among staff members. This blog explores the […]

Introduction In the ever-evolving world of supply chain management, understanding and effectively managing inventory is crucial for businesses to thrive. To shed light on this intricate topic, the iA-Inventory Academy presents “Inventory & Other Grocery Items,” the first book in a series dedicated to exploring the various facets of supply chain functions and processes. Published […]

Introduction Efficient inventory management is crucial for businesses to thrive in today’s competitive marketplace. Inventory managers play a vital role in overseeing the flow of goods, ensuring optimal stock levels, and maintaining cost-effective operations. While their primary focus revolves around inventory, there is much to be gained by integrating project management principles into their role. […]

Introduction In today’s digital age, businesses heavily rely on Enterprise Resource Planning (ERP), Material Requirements Planning (MRP), and Warehouse Management Systems (WMS) to streamline operations and enhance efficiency. However, despite the capabilities of these systems, many employees continue to create numerous spreadsheets to fulfil their tasks. This blog aims to explore the reasons behind the […]

Introduction In today’s competitive business landscape, efficiency and effectiveness are paramount for sustainable success. However, even the most well-designed processes can fall short of expectations and fail to meet key performance indicators (KPIs). When faced with such challenges, it is crucial for organizations to take proactive measures to identify and rectify the underlying issues. In […]

Introduction In the world of sports, successful teams understand the importance of regular meetings and effective communication to achieve their goals. These meetings, often known as strategy or game planning sessions, allow team members to align their efforts, review past performances, and develop strategies for future success. This concept is not exclusive to the realm […]